Life Insurance Companies in Massachusetts

Massachusetts is home to two of the insurers in our directory: MassMutual in Springfield and John Hancock in Boston. Most listed insurers sell here under their usual names. The exception is State Farm, whose life company is not licensed in Massachusetts.

The Massachusetts Division of Insurance accepts complaints online, by email, by mail or by fax, and links to the NAIC Life Insurance Policy Locator for missing policies. Life policies in the state have a 30-day grace period for late premiums. After two years in force, a policy generally cannot be contested as long as premiums have been paid. Insurance agents may not use the state guaranty association in their advertising.

Life insurance companies serving Massachusetts

InsurerCompany issuing policies in MassachusettsCustomer serviceClaims
Guardian LifeThe Guardian Life Insurance Company of America1-888-482-73421-866-452-4542
John HancockJohn Hancock Life Insurance Company (U.S.A.)1-800-732-55431-888-887-2739
Lincoln FinancialThe Lincoln National Life Insurance Company1-800-487-14851-800-487-1485
MassMutualMassachusetts Mutual Life Insurance Company1-800-272-22161-800-272-2216
New York LifeNew York Life Insurance Company1-800-225-56951-800-225-5695
Northwestern MutualThe Northwestern Mutual Life Insurance Company1-866-950-46441-800-635-8855
Pacific LifePacific Life Insurance Company1-800-347-7787via customer service
Prudential FinancialPruco Life Insurance Company1-800-778-2255via customer service
TransamericaTransamerica Life Insurance Company1-800-851-9777via customer service

Not available in Massachusetts

  • State Farm – State Farm Life Insurance Company is not licensed in Massachusetts.

Massachusetts regulator and consumer protection

Insurance regulatorMassachusetts Division of Insurance
Consumer hotline1-877-563-4467
File a complaintComplaint page
Find a lost policyNAIC Life Insurance Policy Locator
Guaranty associationMassachusetts Life & Health Insurance Guaranty Association
Death benefit protection$300,000
Cash value protection$100,000
Annuity protection$250,000 in present value
Overall cap$300,000 per life
Free-look period (life)At least 10 days after delivery

Guaranty association limits apply only if an insurer becomes insolvent. They are set by state law and can change; check the association's website for current figures.


Life insurers headquartered in Massachusetts

  • John Hancock – 200 Berkeley Street, Boston, MA 02116
  • MassMutual – 1295 State Street, Springfield, MA 01111-0001

Neighboring states: New York