Pacific Life Contact Information
Phone numbers, mailing addresses and online service options for Pacific Life life insurance policyholders and beneficiaries.
Pacific Life phone numbers
| Customer service | 1-800-347-7787 Mon–Fri 6:00 a.m.–5:00 p.m. PT |
|---|---|
| Policy service | 1-844-276-0193 |
| Head office switchboard | 1-800-800-7646 |
Mailing addresses
| Headquarters | 700 Newport Center Drive, Newport Beach, CA 92660 |
|---|---|
| Claims mail | Pacific Life, P.O. Box 2030, Omaha, NE 68103-2030 |
| Premium payments by mail | Pacific Life, P.O. Box 2030, Omaha, NE 68103-2030 |
| New York company | Pacific Life & Annuity Company, 700 Newport Center Drive, Newport Beach, CA 92660 |
Online
About Pacific Life
Pacific Life was founded in 1868 and runs its main administrative office in Newport Beach, California. The life insurer is legally domiciled in Nebraska, with its statutory home office in Omaha. It is owned through Pacific Mutual Holding Company, and its policyholders are members of that mutual holding company.
Where you live decides which company you deal with. Pacific Life Insurance Company is licensed in every state except New York. New York business goes through Pacific Life & Annuity Company, an Arizona-domiciled affiliate licensed in all states.
The life insurance service line, 1-800-347-7787, is open on weekdays from 6 a.m. to 5 p.m. Pacific time, which is 9 a.m. to 8 p.m. on the East Coast. A separate number is listed for policy service, and the company’s general line can route other questions.
Many day-to-day tasks happen in the policyowner portal, which includes an online claim form for beneficiaries. Mailed life claims and premium payments go to a P.O. box in Omaha, Nebraska, while overnight packages use a street address in the same city. Individual products include term, universal, indexed universal and variable universal life, along with annuities.
Pacific Life Insurance Company is licensed in every state except New York. New York business is handled by Pacific Life & Annuity Company. Call 1-800-347-7787 (Mon–Fri 6:00 a.m.–5:00 p.m. PT). Have your policy number ready. Call 1-800-347-7787 or start a claim online. You will need the policy number and a certified death certificate. 700 Newport Center Drive, Newport Beach, CA 92660. Yes, through a separate company: Pacific Life & Annuity Company. Pacific Life Insurance Company has NAIC company code 67466. You can use it to look up complaint data on the NAIC Consumer Insurance Search.Which Pacific Life number should you call?
How to file a life insurance claim with Pacific Life
Pacific Life at a glance
Issuing company Pacific Life Insurance Company NAIC company code 67466 Founded 1868 Ownership Owned through a mutual holding company Parent company Pacific Mutual Holding Company State of domicile Nebraska Headquarters Newport Beach, CA Products Term life, Universal life, Indexed universal life, Variable universal life, Annuities, Disability insurance Online claims Yes
Where Pacific Life sells life insurance
State guides
Frequently asked questions
What is the Pacific Life customer service phone number?
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Does Pacific Life sell life insurance in New York?
What is the NAIC code of Pacific Life?
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