Guardian Life Contact Information

Phone numbers, mailing addresses and online service options for Guardian Life life insurance policyholders and beneficiaries.


Guardian Life phone numbers

Customer service1-888-482-7342 Mon–Thu 8:00 a.m.–6:00 p.m. ET; Fri 8:00 a.m.–5:00 p.m. ET
Life claims1-866-452-4542
Head office switchboard1-212-598-8000

Mailing addresses

Headquarters10 Hudson Yards, New York, NY 10001
Claims mailThe Guardian Life Insurance Co. of America, P.O. Box 981590, El Paso, TX 79998-1590

Online

About Guardian Life

The Guardian Life Insurance Company of America is a mutual insurer owned by its policyholders. It was founded in 1860 as Germania Life Insurance Company and adopted the Guardian name in 1918. Headquarters are at 10 Hudson Yards in New York City, and the company is domiciled in New York. Guardian says it is licensed in all fifty states, although not every product is offered everywhere.

Because Guardian is a New York company, New York residents deal with the same insurer as customers in other states. Individual disability income policies, however, are issued by a subsidiary, Berkshire Life Insurance Company of America, in Pittsfield, Massachusetts. Keep that in mind if you hold disability coverage as well as life insurance.

Life insurance customer service is reached at 1-888-482-7342. The line is open Monday to Thursday from 8 a.m. to 6 p.m. and on Fridays until 5 p.m. Eastern time. Life claims have a separate phone number. A death can also be reported online through Guardian’s customer access portal. Mailed life correspondence and claim forms go to a P.O. box in El Paso, Texas, rather than to the New York head office.

Guardian works through a network of financial representatives, and its website has a search tool to find one near you. Besides term, whole and universal life, the company offers disability insurance and annuities, plus dental, vision and other supplemental coverage.

Which Guardian Life number should you call?


How to file a life insurance claim with Guardian Life

  1. Find the policy number and the insured person's full name, date of birth and Social Security number. If you cannot find the policy, try the free NAIC Life Insurance Policy Locator.
  2. Order several certified copies of the death certificate; insurers usually ask for one.
  3. Report the death to Guardian Life online or by phone at 1-866-452-4542.
  4. Fill in the claim form the insurer sends you and mail it with the documents to The Guardian Life Insurance Co. of America, P.O. Box 981590, El Paso, TX 79998-1590.
  5. Keep copies of everything and write down your claim number for follow-up calls.

Guardian Life at a glance

Issuing companyThe Guardian Life Insurance Company of America
NAIC company code64246
Founded1860
OwnershipMutual company (owned by its policyholders)
State of domicileNew York
HeadquartersNew York, NY
ProductsTerm life, Whole life, Universal life, Disability insurance, Annuities
Online claimsYes

Where Guardian Life sells life insurance

Licensed in all 50 states; not every product is available in every state.

State guides


Frequently asked questions

What is the Guardian Life customer service phone number?

Call 1-888-482-7342 (Mon–Thu 8:00 a.m.–6:00 p.m. ET; Fri 8:00 a.m.–5:00 p.m. ET). Have your policy number ready.

How do I report a death to Guardian Life?

Call 1-866-452-4542 or start a claim online. You will need the policy number and a certified death certificate.

Where is Guardian Life headquartered?

10 Hudson Yards, New York, NY 10001.

Does Guardian Life sell life insurance in New York?

Yes, The Guardian Life Insurance Company of America issues policies in New York.

What is the NAIC code of Guardian Life?

The Guardian Life Insurance Company of America has NAIC company code 64246. You can use it to look up complaint data on the NAIC Consumer Insurance Search.


Other life insurers