Life Insurance Companies in Texas

Texas residents can buy life insurance from every insurer in our directory under their standard company names. None of the companies we list has its head office in Texas. Even so, several of them, including New York Life and Guardian, have their life claims P.O. boxes in Dallas or El Paso.

The Texas Department of Insurance (TDI) handles questions and complaints and usually responds to a complaint within about 60 days. TDI’s consumer guide says insurers must pay a death benefit within two months of receiving proof of death. Life policies in Texas also have a 31-day grace period for late premiums. For lost policies, TDI recommends the NAIC Life Insurance Policy Locator.

Life insurance companies serving Texas

InsurerCompany issuing policies in TexasCustomer serviceClaims
Guardian LifeThe Guardian Life Insurance Company of America1-888-482-73421-866-452-4542
John HancockJohn Hancock Life Insurance Company (U.S.A.)1-800-732-55431-888-887-2739
Lincoln FinancialThe Lincoln National Life Insurance Company1-800-487-14851-800-487-1485
MassMutualMassachusetts Mutual Life Insurance Company1-800-272-22161-800-272-2216
New York LifeNew York Life Insurance Company1-800-225-56951-800-225-5695
Northwestern MutualThe Northwestern Mutual Life Insurance Company1-866-950-46441-800-635-8855
Pacific LifePacific Life Insurance Company1-800-347-7787via customer service
Prudential FinancialPruco Life Insurance Company1-800-778-2255via customer service
State FarmState Farm Life Insurance Company1-800-782-83321-877-292-0398
TransamericaTransamerica Life Insurance Company1-800-851-9777via customer service

Texas regulator and consumer protection

Insurance regulatorTexas Department of Insurance (TDI)
Consumer hotline1-800-252-3439
File a complaintComplaint page
Find a lost policyNAIC Life Insurance Policy Locator
Guaranty associationTexas Life and Health Insurance Guaranty Association
Death benefit protection$300,000
Cash value protection$100,000
Annuity protection$250,000
Overall cap$300,000 per life
Free-look period (life)At least 10 to 20 days, depending on the policy

Guaranty association limits apply only if an insurer becomes insolvent. They are set by state law and can change; check the association's website for current figures.