Prudential Financial Contact Information
Phone numbers, mailing addresses and online service options for Prudential Financial life insurance policyholders and beneficiaries.
Prudential Financial phone numbers
| Customer service | 1-800-778-2255 |
|---|---|
| Head office switchboard | 1-877-301-1212 |
Mailing addresses
| Headquarters | 751 Broad Street, Newark, NJ 07102 |
|---|---|
| New York company | Pruco Life Insurance Company of New Jersey, 213 Washington Street, Newark, NJ 07102 |
Online
About Prudential Financial
Prudential Financial is a stock company headquartered on Broad Street in Newark, New Jersey. Its roots go back to 1875, and its main insurance company, The Prudential Insurance Company of America, became stockholder-owned in 2001. Today, most individual life policies sold under the Prudential name are issued by a subsidiary, Pruco Life Insurance Company. Pruco Life is an Arizona-chartered insurer, organized in 1971.
Which company issued your policy depends on where you live. Pruco Life is licensed in DC, Guam and every state except New York. New York residents are served by Pruco Life Insurance Company of New Jersey, which sells only in New Jersey and New York. Both companies’ principal office is on Washington Street in Newark. Your policy documents will name the issuer, and it is worth checking before you call or mail anything.
Customer service for individual life policies issued by Pruco Life is reached at 1-800-778-2255. Prudential’s own website lists further options, such as online account access and claim forms. We could not verify these directly for this page, so start from the official contact page linked here.
The Prudential Insurance Company of America, the parent of Pruco Life, is licensed in all 50 states, DC, Guam, Puerto Rico and the U.S. Virgin Islands.
Pruco Life Insurance Company is licensed in DC, Guam and every state except New York. Pruco Life Insurance Company of New Jersey sells only in New Jersey and New York. Call 1-800-778-2255. Have your policy number ready. Call 1-800-778-2255. You will need the policy number and a certified death certificate. 751 Broad Street, Newark, NJ 07102. Yes, through a separate company: Pruco Life Insurance Company of New Jersey. Pruco Life Insurance Company has NAIC company code 79227. You can use it to look up complaint data on the NAIC Consumer Insurance Search.Which Prudential Financial number should you call?
How to file a life insurance claim with Prudential Financial
Prudential Financial at a glance
Issuing company Pruco Life Insurance Company NAIC company code 79227 Founded 1875 Ownership Stock company (owned by shareholders) Parent company Prudential Financial, Inc. State of domicile Arizona Headquarters Newark, NJ Products Term life, Universal life, Variable universal life, Indexed universal life
Where Prudential Financial sells life insurance
State guides
Frequently asked questions
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Does Prudential Financial sell life insurance in New York?
What is the NAIC code of Prudential Financial?
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