Transamerica Contact Information
Phone numbers, mailing addresses and online service options for Transamerica life insurance policyholders and beneficiaries.
Transamerica phone numbers
| Customer service | 1-800-851-9777 Mon–Fri 8:00 a.m.–7:00 p.m. ET |
|---|---|
| Financial professionals | 1-800-443-9975 |
| Head office switchboard | 1-319-355-5539 |
Mailing addresses
| Headquarters | 6400 C Street SW, Cedar Rapids, IA 52499 |
|---|---|
| New York company | Transamerica Financial Life Insurance Company, 440 Mamaroneck Avenue, Harrison, NY 10528 |
Online
About Transamerica
Transamerica Life Insurance Company is an Iowa-domiciled insurer with its statutory address in Cedar Rapids. It is part of the Netherlands-based Aegon group, which has owned Transamerica since 1999, while the brand’s corporate headquarters are in Baltimore, Maryland. The Transamerica name goes back to a holding company created in 1928.
The life company is licensed in DC and every state except New York. New York residents are covered by Transamerica Financial Life Insurance Company, a New York-domiciled affiliate with its own office in Harrison, New York, and its own customer service pages.
Life customer service is available at 1-800-851-9777 on weekdays from 8 a.m. to 7 p.m. Eastern time. An automated line also gives policy values and account information around the clock. Financial professionals have a separate number. Beneficiaries can submit the first notice of a death claim online through the MyTransamerica portal, then follow up with the documents the company requests.
Transamerica’s individual products include term, whole life, indexed universal and variable universal life, and annuities. Its final expense coverage is simplified issue whole life with relatively small face amounts, aimed at covering funeral and end-of-life costs.
Transamerica Life Insurance Company is licensed in DC and every state except New York. New York business is written by Transamerica Financial Life Insurance Company. Call 1-800-851-9777 (Mon–Fri 8:00 a.m.–7:00 p.m. ET). Have your policy number ready. Call 1-800-851-9777 or start a claim online. You will need the policy number and a certified death certificate. 6400 C Street SW, Cedar Rapids, IA 52499. Yes, through a separate company: Transamerica Financial Life Insurance Company. Transamerica Life Insurance Company has NAIC company code 86231. You can use it to look up complaint data on the NAIC Consumer Insurance Search.Which Transamerica number should you call?
How to file a life insurance claim with Transamerica
Transamerica at a glance
Issuing company Transamerica Life Insurance Company NAIC company code 86231 Founded 1928 Ownership Stock company (owned by shareholders) Parent company Aegon State of domicile Iowa Headquarters Cedar Rapids, IA Products Term life, Whole life, Indexed universal life, Variable universal life, Final expense, Annuities Online claims Yes Spanish-language help Yes
Where Transamerica sells life insurance
State guides
Frequently asked questions
What is the Transamerica customer service phone number?
How do I report a death to Transamerica?
Where is Transamerica headquartered?
Does Transamerica sell life insurance in New York?
What is the NAIC code of Transamerica?
Other life insurers
